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Privacy policy

The information we collect

The information we collect is the name, home address, billing address and payment details in order to complete the transactions. We also keep the email address and phone number of our customers to make sure they can contact them about their order. The information we collect is voluntarily provided to us by our customers and we never collect personal information without consent.

The information we receive from our customers is used to improve our services. They are in no way transmitted to a third party.

How do we use your information?

We collect relevant information to fulfill our customers' orders and to ensure that the transaction goes smoothly. Our visitors may also choose to receive promotional emails containing discount coupons or our Newsletters. All information we collect is provided to us by our visitors and members.


We are committed to ensuring the complete safety of our customers, and we have implemented electronic and managerial procedures for this purpose. The information collected is stored securely, in accordance with our privacy policy and legislation. We use security software to ensure the security of our sites to all our visitors. For more security, we do not store any banking data in our system.

Control your information

When you send us information to order one of our products, only the fields followed by a star are mandatory. By filling in the fields not followed by a star, you provide us with information that we will use both as a marketing tool and as a tool to improve our services.

If you have accepted to receive our newsletters, promotional offers and discount coupons but you no longer wish to receive these emails, send us an email to the address provided at the bottom of the page and we will remove you from our mailing list.


Thanks to our very good relations with our suppliers and our customers, we are able to progress regularly in our quality of service. We try to provide our visitors the best quality of service possible. Our customers regularly evaluate our products based on their experience, and the fact that 80% of our orders are reiterated in the following months is a guarantee of the quality of our products. If we receive many negative reviews about any of our products, we will not hesitate to contact the manufacturer to find out how to improve it. If we can not solve the problem in this way, we will remove the product from our range and look for a better solution.

The information we provide on our website describes how these products work and how they are designed. However, because of the nature of these remedies, we can not unfortunately guarantee that all our products will work on each individual because they are natural solutions and the metabolism of each is different. We simply want to provide as much information as possible about these products. We also offer customer service for each of our customers and we are available to answer your questions.

The ingredients contained in these solutions will not cause any damage or side effect if the dosage is respected. However, we recommend that our clients consult their physician before taking the product ordered. This is especially true if you are already under treatment prescribed by your doctor or you suffer from allergies.

Privacy Policy Changes

Herbesbio reserves the right to modify this privacy policy in order to adapt it to regulatory or jurisprudential developments, as well as to industry practices. In this case, herbbio will announce on this page the changes made in a reasonable time before their implementation.